Grubster introduces a revolutionary AI solution designed to replace traditional call centers. The implementation of Grubby has led to a remarkable reduction in call durations, decreasing from over three minutes to less than 90 seconds. This has resulted in substantial cost savings and increased overall productivity.
How it Works?
By employing OpenAI GPT for conversation handling, ASR for recognizing speech, and Twilio for telecommunication, the system seamlessly replaces human intervention.
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